Survey: Users think ‘over-the-counter’ safer than Internet banking

Survey: Users think ‘over-the-counter’ safer than Internet banking

Survey: Users think ‘over-the-counter’ safer than Internet banking

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A survey conducted by and B2B International has revealed that 46% of Internet users believe traditional over-the-counter banking is safer than banking online.
The survey shows that 49% of the Internet users surveyed feel vulnerable when making online. Moreover, 54% reported they believe making payments offline is more reliable than online and 46% agreed that offline banking is the safer than .
However, in spite of these fears, the majority of Internet users surveyed make online payments; 79% of them use their desktops or laptops for online payments, 52% use their tablets, 45% use their and 12% of Smart-TV owners admitted using their Smart-TV for such operations.

[blockquote right=”pull-right”]“However, in spite of these fears, the majority of Internet users surveyed make online payments; 79% of them use their desktops or laptops for online payments, 52% use their tablets, 45% use their smartphones and 12% of Smart-TV owners admitted using their Smart-TV for such operations.” [/blockquote]

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The survey reveals that many of those who make payment online fail to take basic security measures, putting their money and the bank’s reputations at risk.
According to the cyber-security company, one of the easiest ways for criminals to access online bank accounts is to pose as the account owner. This can be done by getting information about the account, setting up a phishing page where users unwittingly hand over their usernames and passwords, or by intercepting username and password data with a banking Trojan when users log on to their bank’s legitimate pages. Traditional computers and mobile devices are both vulnerable to these attacks, says .
At the same time, according to the survey, one in five users do nothing to protect their financial data online. “If customers choose traditional over-the-counter banking, from fear of falling victim to , it will hamper the adoption of high-margin online and systems. This will force banks to invest more of their resources in low margin branches instead. Meanwhile, among those who have adopted online and , there is a persistent security concern as they may be putting their money – and the bank’s reputation – at unnecessary risk. That is why today it is vital that banks invest in ensuring a secure banking environment for their customers. This approach will not only reassure customers who prefer in-branch banking that online and is secure, it will also reduce the risk for careless customers, who might otherwise lose important financial data,” Ross Hogan, Global Head of the Fraud Prevention Division at Kaspersky Lab says.

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Kayode Oladeinde Technology Journalist at Technology Times. Mobile: +234 (0) 7031526929

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