Telecoms: New NCC chief raises Service Quality Task Force

Telecoms: New NCC chief raises Service Quality Task Force

Telecoms: New NCC chief raises Service Quality Task Force

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Professor Umar Danbatta, the new Executive Vice Chairman of the Nigerian Communications Commission (NCC) has raised a Task Force to recommend practical measures for improving Quality of Service (QoS) issues in the telecoms industry.
The 9-member Task Force, chaired by Mrs. Iyabo Sholanke, Director, Special Duties in NCC has been given six months to come up with solutions to QoS by the new NCC chief, who is “worried by the general outcry about declining Quality of Service (QoS), in the telecommunications sector.”
Mr. Tony Ojobo, Director of Public Affairs in NCC said in a statement made available to Technology Times that the creation of the new Task Force on QoS, one of the key highlights of the maiden top management meeting convened by the new boss of the telecoms regulatory agency.
   [blockquote right=”pull-right”]“Sholanke, who chairs the Task Force and other members of the Task Force were given the mandate: “To look at the issue of QoS in all its ramifications and suggest practical measures that will lead to the improvement of QoS, and recommend any other measure as appropriate that will project the image of the Commission in a good light.”[/blockquote]
Mrs. Iyabo Sholanke, Director, Special Duties in NCC and Chairperson of Task Force on Quality of Service
Looking into telecoms quality: Mrs. Iyabo Sholanke, Director, Special Duties in NCC and Chairperson of Task Force on Quality of Service
Sholanke, who chairs the Task Force and other members of the Task Force were given the mandate: “To look at the issue of QoS in all its ramifications and suggest practical measures that will lead to the improvement of QoS, and recommend any other measure as appropriate that will project the image of the Commission in a good light.”
Other members of Task Force include Mr. Fidelis Onah, Director, Technical Standards; Mr. Efosa Idehen, Head, Compliance Monitoring and Enforcement; Mr. Ephraim Nwokenneya, Head Compliance and Monitoring as well as Mr. Bashir Idris, Deputy Director, Projects, as members.
Others include Mrs. Yetunde Akinloye, Head, Legal and Regulatory Services; Mr. Reuben Muoka, Head, Public Relations; Mr. Philip Eretan, Assistant Director, Consumer Affairs and Mr. Edoyemi Ogoh, Assistant Director, Technical Standards, as members.
The Task Force is expected to submit its reports to the monthly management meeting, beginning from Friday, August 21, 2015, until the expiration of its tenure in six months, according to NCC.
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