ATM: Keystone Bank offers respite for physically-challenged

Physically-challenged customers of Keystone Bank, as of Thursday last week, began to enjoy easier banking experience on its Automated Teller Machine (ATM).

This is made available by the first of its kind Automated Teller Machine (ATM) gallery specifically built to accommodate the physically-challenged, the bank has said.

Yvonne Isichei, Executive Director, Operations and Technology, Keystone Bank, while defending the Maryland location in which the gallery is situated at a commissioning ceremony, said it was because the bank figured the area as a very busy one.

Isichei said building the gallery was part of the bank’s corporate social responsibility in which it strives to “make financial services accessible. Financial inclusion is about encouraging everybody, taking it near the people as much as possible. It is about our channels and their workability. It is supposed to make life easier.”

According to her, it “is all about touching the lives of people to demonstrate Keystone Bank’s commitment to financial inclusion as a developmental goal; as well to align with goal of sustainable banking, which is all about being conscious of the needs of those around its environment.”