Home Market Updates CEO: Konga returns Pay-on-Delivery option

CEO: Konga returns Pay-on-Delivery option

CEO: Konga returns Pay-on-Delivery option
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Konga says that pay-on-delivery option (PoD) suspended by the leading e-commerce company in Nigeria returns to customers from next month, starting with Lagos.

While e-commerce companies usually thrive the popular online payment option, players in the space have offered customers the option to pay for their orders at the point of delivery.

Mr. Nick Imudia, CEO, Konga says the return of pay-on-delivery option on Konga starts August 1, this year for customers in Lagos; to be extended to other Nigerian states from September 1, the e-commerce company announced today in a statement made available to Technology Times.

Under the plan, Konga is expanding its retail network with a target of 100 stores before the end of 2019, “but with a long-term ambition of achieving 774 stores by 2022”, according to the CEO of the e-commerce company.

The new owners of Konga have asked Nick Imudia, the new CEO of the e-commerce company to win the African number one spot for online business.
Nick Imudia, CEO of Konga

It is another key announcement by Nigeria’s Zinox Group, new owners of Konga, who have merged their latest e-commerce acquisition with Yudala, another e-commerce business unit of the Nigerian technology group owned by Leo Stan Ekeh, Chairman of Zinox Group.

Former owners of Konga, Naspers and AB Kinnevik, pulled the plugs on Konga’s PoD during talks acquisition talks with the Zinox Group, Imudia says ahead of the planned restoration of the option to its customers.

The Konga CEO says that following the restructuring of Konga post-acquisition, the new owners, have also invested in K-Express, the company’s logistics unit, “culminating in the acquisition of new line-haul trucks, delivery vans and motor bikes to meet the commitments of not just POD, but also achieve a minimum of 85% same day delivery of major products categories by July 2019 across the nation as mandated by the Board of Konga.”

Under the plan, Konga is expanding its retail network with a target of 100 stores before the end of 2019, “but with a long-term ambition of achieving 774 stores by 2022”, according to the CEO of the e-commerce company.

Imudia says that “considering Nigeria’s deficient payment system, Konga customers have several payment and delivery options” starting from August 1, this year.

“In addition to pre-payment and payment on delivery, you have the additional option of ordering online to pay and collect from the nearest Konga retail store. Our customers can also walk into any of our stores nationwide and with the help of our staff, order products we do not have in store, then pay and collect when it is delivered at the store or we deliver it at their door-steps. At Konga, we consider the challenges of our market and simplify things for our customers. No other e-commerce company offers these delivery and payment options on the continent”, Imudia says.

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