Barrister Adebayo Shittu, Minister of Communications has reprimanded telecoms companies over service quality, particularly the carry-over of unused data by Nigerian telecoms consumers.
The Minister says that any network provider that fails to abide by laid-down rules and regulations guiding the industry would be sanctioned.
Shittu is concerned at the rate of poor quality of service, incessant calls drops, unsolicited or unsubscribed messages, among others.
He emphasised that unused data-bundle, which if not consumed before expiry dates, should have been carried over to another month, underscoring the need for a better deal for consumers of telecoms services in the country.
The Minister also frowned at “extortion charges” on SMS and voice calls, among others, that are used to drain the purse of unsuspecting customers.
He made this statement at a meeting in his office with network operators, representatives of MTN, Etisalat, and Airtel, as well as top management staff of the Communication Ministry, which also had in attendance Professor Umar Danbatta, the Vice Chairman of Nigerian Communications Commission (NCC).
Shittu assured Nigerians that their interest would be protected against some unwholesome practices in the telecoms industry, especially the recent unfortunate disengagement of Nigerian employees and subsequent replacement with foreigners.
Home
