• Big Story
  • News
    • News
    • Consumer Technology
    • Market Updates
    • Technology Insights
  • Interviews
  • Opinion
  • Digital Transformation Series
  • Special Reports
    • MWC Africa
    • Nigeria 5G Spectrum Auction
Monday, July 14, 2025
  • Login
  • Register
Technology Times | Latest and Breaking Nigeria Tech News
No Result
View All Result
Technology Times | Latest and Breaking Nigeria Tech News
No Result
View All Result
Technology Times | Latest and Breaking Nigeria Tech News
No Result
View All Result
Your text
Hakeem Belo-Osagie

Etisalat Nigeria, Nokia Networks renew managed services pact

Kayode OladeindebyKayode Oladeinde
17/09/2014
in News
Reading Time: 2 mins read
1 0
A A
0
ADVERTISEMENT

Etisalat Nigeria, a leading telecoms operator in the country, has renewed managed services contract with Nokia Networks for three more years with expanded services scope.

Under the contract, Nokia Networks will manage the mobile operator’s 3G and GSM networks and improve network efficiency, ensuring the best possible mobile broadband service experience for end users, both companies said.

Nokia Networks says it has provided managed services to Etisalat Nigeria since 2008. With Nigeria and Etisalat being a main focus in Nokia Networks’ strategy in Middle East and Africa (MEA), the company said it is helping the operator and the country provide world class mobile broadband services.

“In line with Etisalat’s strategy to be the best quality of service operator in Nigeria and to improve the operational efficiency, we have signed a new managed services agreement with Nokia Networks,” said Matthew Willsher, CEO, Etisalat Nigeria.

According to Willsher, “compared to the previous managed service model, the new agreement covers end-to-end operations and maintenance management for all network elements at Etisalat sites. It has also improved Network Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) according to global best in class standards. Nokia Networks has met our requirements with its delivery capability to achieve our strategy; therefore we have renewed the contract with the company.”

Igor Leprince, Senior Vice President and Head of MEA, Nokia Networks says “Renewal of this contract underlines Etisalat’s confidence in our managed service capabilities in ensuring smooth network operations and maintenance. Our strength in the global scale and expertise to manage complex networks will continue to help Etisalat Nigeria provide the best service experience for its customers. Our further increased focus on innovation and standardization of processes and tools as well as six sigma quality training in our global delivery centers will help our operator customers worldwide including Etisalat transform their network quality and operational efficiency at reduced operational cost.”

Related Articles

Muzakkari: Inside KASITDA pioneer D-G’s bold drive for Kano’s digital transformation

Nigerians now spend about ₦30,000 monthly on data amid hike

Tech pioneer Nkiru Balonwu to deliver QEDNG Creative Summit keynote

Nigeria opens licensing round for International A2P Messaging Services

Heirs Technologies warns businesses on risks of outdated IT systems, calls for tech audits

Nigeria’s Gen Z face rising cyberattacks as scammers exploit fast fashion, FOMO

Multichoice Nigeria’s ₦.7 billion fine signals new era in data protection enforcement

Tech holds key to solving Nigeria’s boundary conflicts, Public Service Reform Chief says

Nigeria partners AWS to launch free Cloud training for students, educators

.ng domain key to Nigeria’s economic future, Presidential Adviser says

Under the scope of the contract, Nokia’s managed services capabilities such as network planning and optimization, operations and maintenance services as well as care services will be provided to Etisalat Nigeria to manage its GSM and 3G networks. Nokia’s NetAct network management system will monitor, manage and optimize the operator’s multi-technology networks.

“This deal hits a large number of evolving managed services sweet spots, including the need for strong service performance, customer experience, security and optimization in what is an increasingly multi-vendor and multi-technology environment,” said Kris Szaniawski, Lead Analyst, Intelligent Networks, Ovum. “As the telecom network services industry experiences a second wave of managed services contracts, we see increased pressure on existing managed services relationships to become more customer-focused and deliver improved service quality. As a consequence there are significant opportunities for vendors such as Nokia Networks to deepen and strengthen their relationships with operators and position themselves as close strategic partners.”

Share20Tweet13Share4SendShare
Kayode Oladeinde

Kayode Oladeinde

Technology Journalist at Technology Times. Mobile: +234 (0) 7031526929

Related Articles

muzakkari-kasitda-dg-drive-for-digital-kano
News

Muzakkari: Inside KASITDA pioneer D-G’s bold drive for Kano’s digital transformation

byFejiro Awowede
10/07/2025
nigerians-spends-30000-naira-monthly-on-data
News

Nigerians now spend about ₦30,000 monthly on data amid hike

byIretomiwa Balogun
10/07/2025
nkiru-balonwu-to-deliver-qedng-summit-keynote
News

Tech pioneer Nkiru Balonwu to deliver QEDNG Creative Summit keynote

byIretomiwa Balogun
10/07/2025
Nigeria opens licensing round for International A2P Messaging Services
News

Nigeria opens licensing round for International A2P Messaging Services

byIretomiwa Balogun
09/07/2025
heirs-technologies-warns-businesses-on-outdated-it
News

Heirs Technologies warns businesses on risks of outdated IT systems, calls for tech audits

byFejiro Awowede
09/07/2025
gen-z-in-nigeria-face-rising-cyberattacks-
News

Nigeria’s Gen Z face rising cyberattacks as scammers exploit fast fashion, FOMO

byFejiro Awowede
09/07/2025
ayo-eso-on-multichoice-nigeria-₦-7-billion-fine
News

Multichoice Nigeria’s ₦.7 billion fine signals new era in data protection enforcement

byFejiro Awowedeand1 others
08/07/2025
tech-key-solution-to-boundary-conflicts
News

Tech holds key to solving Nigeria’s boundary conflicts, Public Service Reform Chief says

byIretomiwa Balogun
07/07/2025
nigeria-aws-to-launch-free-cloud-training
News

Nigeria partners AWS to launch free Cloud training for students, educators

byIretomiwa Balogun
07/07/2025
ng-domain-key-to-nigerias-economic-future
News

.ng domain key to Nigeria’s economic future, Presidential Adviser says

byIretomiwa Balogun
07/07/2025

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

I agree to the Terms & Conditions and Privacy Policy.

13 − two =

UBA Ad UBA Ad UBA Ad
ADVERTISEMENT
Access Bank Access Bank Access Bank
ADVERTISEMENT
First Bank AD First Bank AD First Bank AD
ADVERTISEMENT
ADVERTISEMENT

Latest Articles

muzakkari-kasitda-dg-drive-for-digital-kano

Muzakkari: Inside KASITDA pioneer D-G’s bold drive for Kano’s digital transformation

10/07/2025
nigerians-spends-30000-naira-monthly-on-data

Nigerians now spend about ₦30,000 monthly on data amid hike

10/07/2025
nkiru-balonwu-to-deliver-qedng-summit-keynote

Tech pioneer Nkiru Balonwu to deliver QEDNG Creative Summit keynote

10/07/2025
Nigeria opens licensing round for International A2P Messaging Services

Nigeria opens licensing round for International A2P Messaging Services

09/07/2025
heirs-technologies-warns-businesses-on-outdated-it

Heirs Technologies warns businesses on risks of outdated IT systems, calls for tech audits

09/07/2025
CrownCrystal Technologies CrownCrystal Technologies CrownCrystal Technologies
ADVERTISEMENT
ADVERTISEMENT

POPULAR ARTICLES

  • nigerians-spends-30000-naira-monthly-on-data

    Nigerians now spend about ₦30,000 monthly on data amid hike

    69 shares
    Share 28 Tweet 17
  • Flutterwave secures payment licence from Zambia

    85 shares
    Share 34 Tweet 21
  • Tinubu backs fintech growth ahead of Flutterwave’s planned Nigeria listing

    104 shares
    Share 42 Tweet 26
  • Anambra State focused on ‘AI-driven future,’ aligns with National AI Strategy

    107 shares
    Share 43 Tweet 27
  • Stanbic IBTC CEO pitches ‘deliberate approach’ to scale AI Adoption in Nigeria

    99 shares
    Share 40 Tweet 25
  • InnovateAI Lagos 2025: OpenAI’s Werkhoven discusses future of Agentic AI as conference opens today

    105 shares
    Share 42 Tweet 26
  • AI in Nigeria bets on nation’s homegrown talent to compete in AI race

    83 shares
    Share 33 Tweet 21
  • AI in Nigeria co-founder advocates targeted AI skills training over mass digital literacy

    114 shares
    Share 46 Tweet 29
  • Google CEO eyes ‘immense potential of AI in Nigeria’ amid talks with Tinubu

    98 shares
    Share 39 Tweet 25
  • Nigeria eye AI leadership as Tinubu, Google hold partnership talks

    88 shares
    Share 35 Tweet 22

Latest Videos

  • TT TV
teniola-advocates-dynamic-billing-for-nigerians

Teniola advocates dynamic billing to protect Nigerian consumers | Technology Times Policy eXchange

14/04/2025
watch-mtn-nigeria-board-lawsuit-interview

#Watch: MTN Nigeria’s board is filled with ex-regulators—is this a conflict of interest?

24/03/2025
engr-banjo-on-local-content-in-nigeris-telecoms

Watch: Engr. Banjo on local content in Nigeria’s telecoms market

23/03/2025
#Watch: Technology Times Thought Leadership Series #Live

#Watch: Technology Times Thought Leadership Series #Live

20/03/2025
#Watch Technology Times TV #Live

#Watch Technology Times TV #Live

20/03/2025
Load More
ADVERTISEMENT
Facebook Twitter Youtube LinkedIn RSS

ABOUT TECHNOLOGY TIMES

technology-times-logo

Nigeria Technology Media Group

Founded in 2004, Technology Times’ trusted technology news, market intelligence, views and business services reach readers and partners across Nigeria, Africa and beyond.

Advertising

Sign up for TT eNews

Get in touch here

CONTACT US

Phone: +234 (0) 1 454 1818
WhatsApp: +234 (0) 815 700 0100
Email: info@technologytimes.ng
Web: www.technologytimes.ng

LEGAL & COMPLIANCE

technology-times-logoHome

TT Privacy Policy

TT Terms & Conditions

TT Website Disclaimer

TT Guest Post Guidelines

TT Sitemap

VOffice

TOP STORIES

  • nigerians-spends-30000-naira-monthly-on-data

    Nigerians now spend about ₦30,000 monthly on data amid hike

    69 shares
    Share 28 Tweet 17
  • Flutterwave secures payment licence from Zambia

    85 shares
    Share 34 Tweet 21
  • Tinubu backs fintech growth ahead of Flutterwave’s planned Nigeria listing

    104 shares
    Share 42 Tweet 26
  • Anambra State focused on ‘AI-driven future,’ aligns with National AI Strategy

    107 shares
    Share 43 Tweet 27

©2004-2025 Technology Times, owned and operated by Digital Transformation Media Limited (DTML), Nigeria or its affiliates. All rights reserved.

Welcome Back!

Sign In with Facebook
Sign In with Google
OR

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Sign Up with Facebook
Sign Up with Google
OR

Fill the forms below to register

*By registering into our website, you agree to the Terms & Conditions and Privacy Policy.
All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

No Result
View All Result
  • Big Story
  • News
    • News
    • Consumer Technology
    • Market Updates
    • Technology Insights
  • Interviews
  • Opinion
  • Digital Transformation Series
  • Special Reports
    • MWC Africa
    • Nigeria 5G Spectrum Auction
  • Login
  • Sign Up

©2004-2025 Technology Times, owned and operated by Digital Transformation Media Limited (DTML), Nigeria or its affiliates. All rights reserved.

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy Policy Page.