OPINION

  • All
  • Opinion
true-cyber-resilience-is-business-enabler

True cyber resilience is a business enabler

byTechnology Times Contributor
05/06/2023
0

eft-africa-bright-electronic-funds-transfer

EFT: In Africa, bright future for electronic funds transfers

byTechnology Times Contributor
30/05/2023
0

what-hr-professionals-should-know-job-scams

What HR professionals need to know about job candidate scams

byTechnology Times Contributor
29/05/2023
0

proptech-innovating-property-transfer-for-future

Proptech: Innovating property transfer process for more efficient future

byTechnology Times Contributor
29/05/2023
0

staying-safe-onwhatsapp

Staying safe on WhatsApp as scammers eye popular messaging app

byTechnology Times Contributor
16/05/2023
0

nigeria-technology-for-gdp-or-employment

In Nigeria today, which is more important: GDP growth or employment growth?

byTechnology Times Contributor
19/04/2023
0

tech-solutions-must-match-business-context

Tech solutions are meaningless without business context

byTechnology Times Contributor
13/04/2023
0

emmanuel-asika-hp-nigeria-on-workplace-transformation

Workplace Transformation: How to incorporate human-centered solutions 

byTechnology Times Contributor
12/04/2023
0

e4 understands the current business challenges better than most, the company’s CIO, Fikile Sibiya says

Managing IT in dark times: CIO’s lessons from South Africa

byTechnology Times Contributor
31/03/2023
0

Mr Emmanuel Asika, HP Nigeria Country Head says employees are critical part of organisations' plans to address cybersecurity.

Cybersecurity:- Why employee collaboration is key 

byTechnology Times Contributor
30/03/2023
0

will-ai-replace-software-developers

Will AI replace software developers?

byTechnology Times Contributor
16/03/2023
0

financial-success-how-traders-can-step-up-games

How small businesses, traders can up their game for financial success

byTechnology Times Contributor
24/02/2023
0

Load More
  • Privacy Policy
  • Guest Post Guidelines
  • Advertising
  • Contact Us
  • Newsletter
Friday, June 9, 2023
No Result
View All Result
  • Login
Technology Times
Technology Times
No Result
View All Result
Babatunde Afolayan, Senior Research Analyst at International Data Corporation (IDC) MEA has told attendees at #TTOutlook17 in Lagos that technology users can count on identity management to deliver improved consumer experience.

#TTOutlook17 | National ID drives better consumer experience, IDC says

Elizabeth EdoziebyElizabeth Edozie
26/02/2017
in Tech News
Reading Time: 8 mins read
1 0
A A
0
Share on FacebookShare on TwitterShare on LinkedinShare on WhatsAppShare on Telegram

Babatunde Afolayan, Senior Research Analyst at International Data Corporation (IDC) MEA has told attendees at #TTOutlook17 in Lagos that technology users can count on identity management to deliver improved consumer experience.

The IDC MEA exec says that “as technology continues to evolve, technology will rely on proper identity management to be able to develop itself and also develop what is currently on ground for consumers to enjoy.”

Afolayan stated this Friday during his presentation on the National Identity Management track at the Technology Times Outlook 2017, an annual technology thought leadership summit organised by Technology Times Media Limited, publishers of Technology Times titles.

The event which was held at the Muson Centre in Lagos, brought together innovators, thought leaders and frontier thinkers who shared their ideas and insights on policy, technology and market dynamics that will shape and define the Nigerian economy over the next 12 months and beyond.

Related Articles

odusote-emerges-nira-bot-chairperson

Odusote, Nigeria’s internet domain contact, emerges NiRA BOT Chairperson

07/06/2023
nigerians-alerted-of-linkedin-job-scams

Nigerians alerted as new job scam targets LinkedIn users

31/05/2023
cybersecurity-reducing-cyber-risk-next-gen-technology

Cybersecurity: Reducing cyber risk with next-gen technology

30/05/2023
nigeria-unveils-national-blockchain-policy-team

Nigeria unveils National Blockchain Policy team tomorrow

15/05/2023
Airtel Nigeria pays N58.7b to renew spectrum

Airtel Nigeria pays N58.7b to renew spectrum

09/05/2023
konga-warns-of-scam-website

Konga warns customers of scam website

04/05/2023

The IDC SRA told attendees at the event that “everything is becoming digital. There is now connectivity in-between every device; the Internet world. There are a lot of applications that you can now use in these devices to do various services, various functions from just one device.

According to Afolayan, “from a single smartphone that you all have, we can now do our banking services. You can start an entire business on a smartphone. We have moved to a platform where we are seeing applications run around different devices and because of connectivity around these devices, technology has really evolved from just being one place where things are from to an entire village.”

According to Afolayan, “from a single smartphone that you all have, we can now do our banking services. You can start an entire business on a smartphone. We have moved to a platform where we are seeing applications run around different devices and because of connectivity around these devices, technology has really evolved from just being one place where things are from to an entire village.”

Technology Times photo shows people looking at smartphones on display at a mobile device launch in Lagos
Technology Times photo shows people looking at smartphones on display at a mobile device launch in Lagos

He told the #TTOulook17 attendees that “the world has become one global village. We now have what we call ‘a wearable’. A wearable is like your wristwatches through which you can tell your blood pressure; you can look at the stock market; you can look at the weather today; you can check so many things just by a simple device that you wear on your wrist.

“It has moved forward from there. We now have what we call 3D printing. There was a big step that was taken in the health sector. We all know that soldiers that go to war, when they are amputated or they have some kind of injuries, they have to wear something else in replacement of their legs or their arms.

“From 3D printing, we have started hearing that very soon, we will be having organs of the body that will be developed from 3D printing and it’s not only going to stop there. It’s already evolving into cognitive information. What you will be seeing soon is that things will now get so automated.”

The IDC exec says that evolving technologies which are changing the ways we live, work and play are also transforming everything and the horizon shows promises of more to come.

“There will be a time that what we will be doing is that we will be having presentations that will be presenting holograms of that person standing right in front of all of you; not the person himself but the holograms of that person standing here and making the presentation. So, technology is evolving to that point and another point it is evolving to is Robotics”, the IDC MEA exec adds.

“From 3D printing, we have started hearing that very soon, we will be having organs of the body that will be developed from 3D printing and it’s not only going to stop there. It’s already evolving into cognitive information. What you will be seeing soon is that things will now get so automated.”

Babatunde Afolayan, Senior Research Analyst at International Data Corporation (IDC) MEA (left); Ikenna Ikeme, Director, Regulatory and Corporate Social Responsibility, Etisalat Nigeria; Aliyu Abubakar Aziz is the Director General /CEO of the National Identity Management Commission (NIMC) and Shina Badaru, Founder, Technology Times at the National ID track of #TTOulook17 Friday in Lagos
Babatunde Afolayan, Senior Research Analyst at International Data Corporation (IDC) MEA (left); Ikenna Ikeme, Director, Regulatory and Corporate Social Responsibility, Etisalat Nigeria; Aliyu Abubakar Aziz is the Director General /CEO of the National Identity Management Commission (NIMC) and Shina Badaru, Founder, Technology Times at the National ID track of #TTOulook17 Friday in Lagos

“You will be seeing robots doing a lot of things around the world because there are so many other functions that we could do with robots and not with people. Now, when you walk into some places, you use your ID card to be able to gain access to those places. Very soon, you won’t need to walk up to the point where you will place your ID card”, he adds.

“A robot will be able to scan you as you step on the floor and will be able to open the door for you easily. Some places in the Middle East are already using robots to welcome you to the hotel and to give you your keys to your room. It’s already happening in the Middle East. It’s already happening in North America. That’s the point where technology is going”, he says pointing out that “all these will not happen without proper identity.”

IDC’s Afolayan says “the world used to revolve around knowledge economy, meaning that companies in different countries around the world used to have their own company knowledge which they use to improve on their products, improve on competitive intelligence for themselves” but “the world is changing from a knowledge economy into a digital economy.”

According to him, “we have seen something called cognitive surplus. What that means is that people have been sharing information with one another, people have been connected and have been sharing vital videos and they have been sharing materials and all of that.

“Because of that sharing, you now discover that what you have been using in your own firm is something another company or institution is now using somewhere else and they are using it to build their own products too so as a result of that connectivity that is happening, the world is changing from a knowledge economy into a digital economy.”

He also says that “maybe 70% of the products that are starting up today are starting online. What will happen is that more applications will be readily available for e-commerce. We will be seeing more applications for even health services. We will be seeing more applications for almost everything we do because everything is now being automated.

To back his position, Afolayan cites that “the biggest retail shopping company in the world is not Walmart anymore. It’s now Alibaba and he is in China”, adding that the founder of Alibaba once said that he needs just two servers to add additional 10, 000 people on his platform which when compared to Walmart needs to get a big warehouse and open retail shops.

To back his position, Afolayan cites that “the biggest retail shopping company in the world is not Walmart anymore. It’s now Alibaba and he is in China”, adding that the founder of Alibaba once said that he needs just two servers to add additional 10, 000 people on his platform which when compared to Walmart needs to get a big warehouse and open retail shops.

Babatunde Afolayan, Senior Research Analyst at International Data Corporation (IDC) MEA seen Friday speaking at #TTOutlook17 in Lagos
Babatunde Afolayan, Senior Research Analyst at International Data Corporation (IDC) MEA seen Friday speaking at #TTOutlook17 in Lagos

He further tells the #TTOutlook17 attendees that “you can see that the way technology is evolving. Things are becoming cheaper. It is becoming cheaper to start a business and to even grow the business. That is what we will be seeing in economies around the world but this will not happen without proper identity management.”

He says that “what we are beginning to see is that various countries around the world; when they are designing new products; it used to be designed internally before by their team of designers. But now, it has changed. Everything is now being done externally to design a new product. You have to speak to your customers first.

“What do your customers want? How do they want these products to be presented to them? What kind of marketing ethics do they want for these products? Everything is changing now. If you do a programme development externally, what you notice is that you have better customer service; individual-to-the-people because your customers are the ones that have developed the product for you.”

He says that “another thing you will notice is that there will be a different revenue stream to your revenue. As your revenue is growing, you will see that even the development of that product continues to move faster. If you have noticed now, at the launch of one mobile phone by, let’s say Innjoo, you will notice that in another three months, they are already telling you about the newer version of that phone.

“It is because customers are contributing to what is on ground. The phones they are already seeing that ‘this is what we think can be improved on this current model of this phone’. Customers are already telling you through social media, through various platforms that is available to them that this is where we see this phone going to and the companies too are not relenting on developing these products.”

The IDC exec says that it is already happening such that a lot of countries around the world are now making IT services automated because of customers’ contributions. They are now improving on the IT products that they are developing for people.

“I am sure 10 years ago, no one would think that you will be able to do a financial transaction from your phone. What would be at the back of your mind is if it is secured. But nowadays, we just download the apps and just do the transactions. We don’t even think about security anymore because we feel that has already been surpassed.”

Afolayan says that “we have seen a new development happening in the market” while adding that as various economies are going digital, “we will be able to see more improvements in the market in terms of products development and services.”

Noting the level of technology uptake by Nigerian firms, Afolayan says that IDC’s tracking of the local market shows that “we have spoken to companies around the country. We have spoken to CIOs and CEOs and we have seen that 10% of companies are already implementing some kind of IT automation in their business processes but 54% of them are already delivering IT services and another 36% are even thinking about services that will change the entire ecosystem of their business sector.”

According to the IDC exec, “in Nigeria, what we have noticed is that 64% of the businesses are around digital explorer area. That means everybody is going online. A lot of companies are now putting their products and services online and the good part of all of these is that connectivity in Nigeria is improving. Where there is connectivity, it means the automation is going to improve.”

He underscores the benefits of evolving technology saying, “If people can go online real-time and you can carry out services that you can provide to them, it means that things can be done faster and speedily. People that invest in a digital economy; first of all, if you decide that ‘okay, you will launch new products, new services using a digital platform.

“What will happen is that you are about to gain new revenue streams. If you improve on the products and services that are now being automated, you will notice that you will provide better customer service at the end of the day to your consumers.

“Another thing is as you provide better customer services, you will have competitive edge over your other competitors. Like I said, 64% of the businesses that we have spoken to are going online real-time. So, you must begin to create a niche where that online service or product that you are giving out must add some kind of value to the consumers that you are giving it to.”

According to the IDC exec, “the only way that can be done is to properly profile your consumers and there is no way you can profile your consumers without knowing them. The only way you can know each individual uniquely is through identity management. At the end of the day, you will see that all of the digital disruptions that I have mentioned cannot happen without proper identity management.”

“In countries around the world where we are hearing that they are giving mortgage houses to people at low percentage; you won’t get a mortgage without a proper identity, no matter the kind of financial capabilities that you have. Your identity is still what drives that economy at the end of the day.”

Stressing the uniqueness of the National Identification Number (NIN), Afolayan explains that “no matter what you are registering, your car, your SIM card, every other thing you are registering does not register you. It is only National Identity Management Commission (NIMC) that registers you as a person. Even your Bank Verification Number (BVN), it doesn’t give you a unique identity.

Tags: national identity
Share18Tweet11Share3SendShare
ADVERTISEMENT
Elizabeth Edozie

Elizabeth Edozie

Technology Journalist @Technology Times 08077671659 elizabeth.edozie@technologytimes.ng

Related Articles

Tech News

National ID: Six firms to capture Nigerians in Diaspora

10/03/2019
national-identification-number-why-bvn-linked-nin-cant-work-for-sim-pairing

Six Nigerian firms have been licensed to enrol Nigerians in...

Read more
byTechnology Times Staff
0 Comments
Tech News

Make ‘National ID requirement for asset declaration’ in Nigeria

18/07/2018
national-identification-number-why-bvn-linked-nin-cant-work-for-sim-pairing

The National Identity Management Commission (NIMC) wants the Code of...

Read more
byKolade Akinola
0 Comments
Tech Market Updates

National ID | Nigeria enlists global forces to capture 50m citizens by 2018

15/05/2018
President Muhammadu Buhari, seated, undergoing the biometric capture by officials of the National Identity Management Commission (NIMC) in Abuja

The Nigeria government says it has tied a partnership with...

Read more
byTechnology Times Contributor
0 Comments
Tech Market Updates

No National ID, no land allocation in Abuja, Minister says

24/04/2018
Engineer Aliyu Aziz, Director General/CEO of National Identity Management Commission (NIMC), seen during the interview with Technology Times at the NIMC Headquarters in Abuja

Residents in Abuja will now require National Identification Number (NIN) before...

Read more
byKolade Akinola
0 Comments
Tech Market Updates

Nigeria ‘didn’t suspend issuance of National ID’

04/04/2018
national-identification-number-why-bvn-linked-nin-cant-work-for-sim-pairing

The Federal Government has not suspended the issuance of National...

Read more
byKolade Akinola
0 Comments
Tech Market Updates

National Identity: Ambode captured and asks Lagosians to do same

16/02/2018
I

Mr Akinwunmi Ambode , Lagos State Governor, who has joined...

Read more
byKolade Akinola
0 Comments

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

I agree to the Terms & Conditions and Privacy Policy.

twelve + seven =

ADVERTISEMENT
CrownCrystal Technologies CrownCrystal Technologies CrownCrystal Technologies
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT

LATEST ARTICLES

odusote-emerges-nira-bot-chairperson

Odusote, Nigeria’s internet domain contact, emerges NiRA BOT Chairperson

07/06/2023
aqil-heads-banktech-mtn-fintech-unit-momo

Aqil takes charge of BankTech in MTN Fintech unit, Momo

06/06/2023
true-cyber-resilience-is-business-enabler

True cyber resilience is a business enabler

05/06/2023
digital-superstitions-internet-users-believe

What digital superstitions do internet users believe? 

05/06/2023
chatgpt-will-ai-chatbots-fight-cyberscam

ChatGPT: Will AI chatbots help fight cyberscam?

05/06/2023
ADVERTISEMENT
ADVERTISEMENT

Popular News

  • odusote-emerges-nira-bot-chairperson

    Odusote, Nigeria’s internet domain contact, emerges NiRA BOT Chairperson

    234 shares
    Share 94 Tweet 59
  • PC: How to spot symptoms of CPU failure

    217 shares
    Share 87 Tweet 54
  • Airtel Nigeria pays N58.7b to renew spectrum

    101 shares
    Share 40 Tweet 25
  • EFT: In Africa, bright future for electronic funds transfers

    86 shares
    Share 34 Tweet 22
  • Nigerians alerted as new job scam targets LinkedIn users

    86 shares
    Share 34 Tweet 22

Recommended

  • Tech News
odusote-emerges-nira-bot-chairperson

Odusote, Nigeria’s internet domain contact, emerges NiRA BOT Chairperson

07/06/2023
nigerians-alerted-of-linkedin-job-scams

Nigerians alerted as new job scam targets LinkedIn users

31/05/2023
cybersecurity-reducing-cyber-risk-next-gen-technology

Cybersecurity: Reducing cyber risk with next-gen technology

30/05/2023
nigeria-unveils-national-blockchain-policy-team

Nigeria unveils National Blockchain Policy team tomorrow

15/05/2023
Airtel Nigeria pays N58.7b to renew spectrum

Airtel Nigeria pays N58.7b to renew spectrum

09/05/2023
konga-warns-of-scam-website

Konga warns customers of scam website

04/05/2023
Load More
ADVERTISEMENT
Facebook Twitter Youtube LinkedIn RSS

ABOUT TECHNOLOGY TIMES

Technology Times

Nigeria Technology Media Group

Founded in 2004, Technology Times’ trusted technology news, market intelligence, views and business services reach readers and partners across Nigeria, Africa and beyond.

Advertising

Contct Us

LEGAL & COMPLIANCE

Home

TT Privacy Policy

TT Terms & Conditions

TT Website Disclaimer

TT Guest Post Guidelines

Contact TT

LATEST ARTICLES

odusote-emerges-nira-bot-chairperson

Odusote, Nigeria’s internet domain contact, emerges NiRA BOT Chairperson

07/06/2023
aqil-heads-banktech-mtn-fintech-unit-momo

Aqil takes charge of BankTech in MTN Fintech unit, Momo

06/06/2023
true-cyber-resilience-is-business-enabler

True cyber resilience is a business enabler

05/06/2023
digital-superstitions-internet-users-believe

What digital superstitions do internet users believe? 

05/06/2023
chatgpt-will-ai-chatbots-fight-cyberscam

ChatGPT: Will AI chatbots help fight cyberscam?

05/06/2023
nigerians-alerted-of-linkedin-job-scams

Nigerians alerted as new job scam targets LinkedIn users

31/05/2023
jonathan-duncan-named-vertiv-director

Data centre expert named Vertiv Africa Director

30/05/2023

TOP READ ARTICLES

  • odusote-emerges-nira-bot-chairperson

    Odusote, Nigeria’s internet domain contact, emerges NiRA BOT Chairperson

    234 shares
    Share 94 Tweet 59
  • PC: How to spot symptoms of CPU failure

    217 shares
    Share 87 Tweet 54
  • Airtel Nigeria pays N58.7b to renew spectrum

    101 shares
    Share 40 Tweet 25
  • EFT: In Africa, bright future for electronic funds transfers

    86 shares
    Share 34 Tweet 22
  • Nigerians alerted as new job scam targets LinkedIn users

    86 shares
    Share 34 Tweet 22

©2023 Technology Times, owned and operated by Digital Transformation Media Limited, Nigeria.

No Result
View All Result
  • Home
  • Technology Times Big Story
  • Tech News
  • Interviews
  • Tech Market Updates
  • Consumer Tech
  • Interviews
  • Opinion
  • Digital Transformation Series

©2023 Technology Times, owned and operated by Digital Transformation Media Limited, Nigeria.

Welcome Back!

OR

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy Policy Page.