Fintrak Software Limited says it is leaving no stone unturned to address the changing needs of the “sensitive” financial industry with its enterprise software technology.
“We make our clients and business partners a priority and considering how sensitive the financial industry can be, we cannot leave any stone unturned that is why we ensure that our operations and services are top-notch and world-class that is why we go for the International Standard Organisation certifications which are globally recognised,” Mr Bimbo Abioye, the Group Managing Director (GMD) of FinTrak Software Limited says while announcing the tech firm’s new ISO certifications.
Fintrak Software Limited, an enterprise software financial technology (Fintech) firm located in Lagos, was recently issued the ISO 20000:2018, which is a certification for information technology (IT) service provider’s framework to plan, establish, implement, operate, monitor, and improve the management system.
FinTrak also bagged ISO 27001:2013, which is an Information Security Management System (ISMS) certification, the tech firm says.
The scope of these certifications, according to Abioye, encompasses essential aspects of software development, implementation, project delivery, and support.
Additionally, it includes various service domains such as Information Technology, Customer Experience, Quality Assurance, Legal, Business Development, Finance, and Human Resources. This alignment follows the guidelines laid out in the Statement of Applicability (SoA). Included in FinTrak’s collection are also certifications for ISO 22301:2019 and ISO 9001:2015.
As an international organisation, the implementation of ISO 20000:2018, ISO 27001:2013; ISO 22301:2019, and ISO 9001:2015 standards by FinTrak Software assures companies and individuals doing business with FinTrak Software that the company is resilient and they are able to provide products, services, and financial solutions that meet customers and statutory requirements anywhere in the world, according to the firm’s Group Managing Director.
“We are desirous of meeting the international standards in provisioning of our services to our rapidly increasing local and international clients, we follow the best practices. These certifications mean a lot for us, and our clients, it bestows a high level of confidence in us and our clients know that they are in safe hands,” Abioye says.
He credited these certifications to FinTrak’s unwavering dedication as an organisation to upholding industry best practices, encompassing security and customer support.
FinTrak, which has deployed solutions in banks in various African countries with their products’ user interface in English and French, says that these certifications are a direct outcome of comprehensive audits and evaluations performed by Alphaedge Quodrant Limited.
They conducted the certification audit on behalf of FinTrak to attain the MSECB Canada ISO certifications, highlighting the stringent and meticulous process involved, according to Abioye.