Freshfons, an IT Infrastructure Management Solution Provider in Nigeria has announced a partnership with Aten to launch ATM remote management technology into the Nigerian market.
Aten KN1000 KVM is a cutting edge technology that enable administrators to access, monitor and repair ATMs from remote locations using a web browser, the companies announced.
“To help administrator manage and control ATMs, the KN1000’s built-in power outlet provides remote power management (on, off and rebooting). The KN1000’s virtual media functionality allows users to perform diagnostic testing, file transfer, as well as OS and application patches from a remote console,” Freshfons said.
An advantage of the technology is that there is no need to physically load a CD directly onto the server to perform data-related tasks.
According to Freshfons “The KN1000 also enables convenient and efficient troubleshooting, allowing users to resolve any problems at the BIOS level from anywhere. Due to the KN1000′s remote access capabilities, banks need not dispatch field service tech nicians to ATM sites for troubleshooting. This greatly reduces manpower costs and the downtime of ATM.”
