By Olubunmi Adeniyi

Lagos. February 11, 2013: Global specialist Information and Technology (IT) solutions and services provider, Dimension Data, has been positioned by Gartner, an  IT research and advisory firm in the leaders quadrant of the Magic Quadrant for Communications Outsourcing and Professional Services (COPS) 2012.

In the report compiled by Gartner analysts, the Magic Quadrant examined 21 vendors of IT services for business communications systems worldwide, employing two main evaluation criteria – ‘ability to execute’ and ‘completeness of vision.’

Brett Dawson, CEO of Dimension Data, says the company’s positioning as a leader in the Magic Quadrant for Communications Outsourcing and Professional Services 2012 report came on the eve of the launch of the next version of the company’s enhanced support service, Uptime.  

Dawson says that Uptime provides organisations with a support offering that helped them manage the full lifecycle of their IT environment and optimise IT support spend and he says Dimension Data was the first systems integrator to come to market with proactive support services for multi-vendor environments.

“We are extremely proud to be positioned in the Magic Quadrant and be recognised for our ability to execute and completeness of vision,” he adds.

While providing clients with quality services has been Dimension Data’s core business for decades, the company constantly strive to further build our foundation and grow our leadership position in the ICT services market, Dawson says.

He notes that in the last 12 months alone, Dimension Data made a number of strategic investments, adding that the Group acquired the world-class telecoms expense management company, Xigo to accelerate its offerings in the managed communications space. 

“In addition, we developed a strong enterprise mobility execution capability to enhance our ability to offer innovative solutions that address the entire spectrum of our clients’ managed communications needs. Furthermore, we launched our Cloud Solutions Business Unit, doubling our cloud revenues as well as increasing our client base for cloud services to over 2,000,” Dawson adds.