American technology company, IBM, says it has entered a 10-year technology services agreement with Emirates Airline worth approximately $300 million.
Under the plan, IBM signs $300 million tech deal with Emirates AirlineIBM will provide IT Infrastructure delivered as a service, allowing the airline to improve efficiency on its passenger support systems and functions.
According to the companies, IBM technology and services will allow Emirates to re-design its business processes and streamline airport operations.
The agreement provides fully-managed services for the IBM mainframe and storage that will help Emirates encrypt data in near real-time, the companies said.
Additionally, the platform allows the airline to build new apps that will support the applications program interface (API) economy, a commercial exchange of business functions, capabilities, or competencies as services packaged in APIs.
IBM also reveals that it has earlier this year collaborated with Emirates to enhance its Passenger Service System (PSS).
By moving its IT Infrastructure delivery into a managed services model, the airline will benefit from improved business application performance, resilience, scalability, an agile service delivery model, and significant operational savings, IBM says.
“Emirates has run its ticketing and reservations system on the IBM mainframe for more than 30 years. IBM’s z Systems is the foundation for all of the airline’s mission critical data and transactions”, IBM says.
The technology company says its systems technology has enabled Emirates Airline to process ultra-high volumes of real-time business transactions including flight reservations, inventory, check-in, ticketing and flight information.
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