Konga, one of the frontline e-commerce companies in Nigeria has announced free delivery and escrow services to foster better shopping experiences and customer satisfaction.
The free delivery service which ends May 31 avails Konga customers across the country to receive all orders purchased without having to pay a delivery charge, the company said.
According to Konga, the escrow service allows for secured and easy payments online without exposing customers’ ATM or debit card details. It also ensures that all payments are only made to sellers on Konga’s marketplace once delivery has been confirmed by the buyer.
Mayowa Adebayo, VP of Customer Experience, Konga said that, “in continuous demonstration of our commitment to providing better shopping experiences and customer satisfaction, 2014 will be all about providing more value for Nigerians, and will be filled with many innovative offerings from us at Konga.”
According to Adebayo, the new Escrow service, “which drives confidence in paying online among Nigerians, will be targeted at rewarding our customers and getting more Nigerians to see the value of shopping online.”