Nigerian Communication Commission (NCC), the nation’s telecoms regulator, says telcos are to get forex reprieve following ongoing talks with the banking industry regulator to ease difficulties faced by Mobile Network Operators (MNOs).
According to a statement made available to Technology Times, the telecoms regulator says the intervention was necessitated to address the issue of the incessant poor quality of service and network failures rendered by the MNOs.
This move is coming after few days after the Central Bank of Nigeria (CBN) injected $180 million into the foreign exchange market hoped to halt Naira depreciation in the parallel market.
NCC also says it has has declared a state of emergency on the deteriorating Quality of Service provided by Mobile Network Operators and other service providers.
”As part of measures to cushion the situation and ameliorate the recurrent inaccessibility to foreign exchange (forex) by operators, the Executive Vice Chairman (EVC) of NCC, Professor Umar Danbatta told the operators that the Commission had written to the Central Bank of Nigeria (CBN) Governor, Mr. Godwin Emefiele and he was favorably disposed to addressing the forex needs of the operators.”NCC says in a statement sent to Technology Times.
”Specifically, as a follow up to the letter, Mr. Sunday Dare, Executive Commissioner (Stakeholders Management) at NCC, had a meeting with Mr. Emefiele and extracted a commitment from him on how he hoped to address the forex needs of the operators.”
Danbatta, who spoke in Abuja during an interactive session on Quality of Service delivery says ” NCC had declared 2017 as the year of the consumer, all hands should be on deck for telecom consumers to have a fresh lease to high Quality of Service.
Danbatta, who spoke in Abuja during an interactive session on Quality of Service delivery says ” NCC had declared 2017 as the year of the consumer, all hands should be on deck for telecom consumers to have a fresh lease to high Quality of Service.
“The consumer has to be treated with dignity” Danbatta added, noting that his “8-point agenda drives this point home.”
He explained that measures has been put in place to check and monitor Quality of Service (QoS) on various networks “and we have sent this report to our task force on QoS and have been interacting with governments at different levels as part of the measures to deal with the poor QoS”.
Danbatta admonished the operators and co-location service operators to provide suggestions on how to address the situation.
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