NCC to ‘audit subscriber records’ of GSM Big Five

NCC to ‘audit subscriber records’ of GSM Big Five

NCC to ‘audit subscriber records’ of GSM Big Five

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The telecoms regulator is to audit SIM registration database of Nigeria’s five biggest mobile phone companies to verify the integrity of their subscriber records.

Professor Umar Garba Danbatta, Executive Vice Chairman of Nigerian Communications Commission (NCC), who dropped the hint says the planned verification and compliance audit exercise represents the second phase of SIM registration underway nationwide and will verify the subscriber records submitted by mobile network operators (MNOs), MTN, Glo, Airtel, 9Mobile and Mtel.

Danbatta says with the imminent audit will help “to provide further assurance on the integrity of its Subscriber Identity Module (SIM) registration database, the Nigerian Communications Commission (NCC) will shortly begin the second phase of its ongoing audit of SIM registration data and registration processes across all Mobile Network Operator (MNO) platforms.”

NCC to ‘audit subscriber records’ of GSM Big Five
Professor Umaru Garba Danbatta speaking to Media Executives at a breakfast meeting in Lagos

The verification exercise which “is without prejudice to the ongoing “backend verification and scrubbing” of SIM registration data already submitted to the Commission by MNOs such as MTN, Glo, Airtel, 9Mobile and Mtel”, the telecoms regulatory chief says.

According to him, the audit will monitor operators’ strict adherence to the technical and other specifications for the subscriber segistration as prescribed by the NCC’s Telephone Subscribers Registration Regulations of 2011 and the Technical Standards and Specifications issued by the Commission in 2011 and subsequently thereafter.

Danbatta says “the NCC is very sensitive to the fact that the Subscriber Registration Database is a veritable tool being used by Security and Law Enforcement Agencies in the detection and apprehension of criminal elements involved in heinous crimes like kidnapping, financial crimes, armed robberies, banditry, cattle rustling and other crimes which leverage on easy access to the national telecoms network. As such, we are determined to continue to ensure that all SIM cards are traceable to their real owners with the least effort.”

He explains further that, “currently, verification and scrubbing of SIM Registration data is ongoing. This is to ensure the integrity of data submitted to the Commission by the MNOs, before we feed the cleaned-up data to the central database warehoused by NIMC. The audit is a natural next step to ensure that not only is the data already submitted fully compliant, but that operators maintain the highest standards of registration practices across all their touch-points so that the subscriber data they are collecting  continues to serve the national security and other interests for which subscriber registration was mandated.”,

NCC to ‘audit subscriber records’ of GSM Big Five
Mobile market….Technology Times file photo shows a phone shop at Ikeja Computer Village in Lagos

For the NCC chief, “everything we are doing is in accordance with global best practice – verification and audits are continuous exercises which the Commission has been engaging in since 2011 when subscriber registration formally commenced in Nigeria.

“Our objectives are to carry our quality assurance on the integrity of all aspects of the subscriber registration process and to demonstrate zero tolerance for any deviation from laid-down processes by any industry player, no matter how seemingly minor. Our expectations are very high indeed, considering the national security and socio-economic implications of the Subscriber Registration Database.”

For telecoms consumers worried about the impending audit, Danbatta says that “during this audit, there will be no disruption of service to law abiding consumers who have genuinely registered their SIMs – we have made sure of that by designing the exercise in such a way that we can gauge compliance at measured intervals using very professional tools and standards.”

The NCC EVC says the verification exercise continues the agency’s regulatory interventions to ensure a clean and credible SIM registration database. This effort started with the enactment of the Subscriber Registration Regulations and registration specifications in 2011. It was significantly ramped up in August 2015 when the MNOs were given a deadline to disconnect SIMs found not to be fully compliant with registration requirements, with the attendant consequences, he says.

“It continued with the setting up of a SIM Registration Task Force in 2017 to further harmonise registration practices across all networks, and it culminated in the recent establishment of a joint Industry Working Group comprising of senior representatives of the NCC, the National Identity Management Commission (NIMC) and MNOs. That Working Group was set up with the singular mandate of harmonizing the subscriber registration process with the National Identity Card Registration Project”, according to him.

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