Nigerians have been told to protect telecoms infrastructure for improved service quality to be enjoyed across the country, the industry regulator says.
The Nigerian Communications Commission (NCC) says if the quality of service (QoS) and quality of experience (QoE) enjoyed by the consumers are to be improved upon, telecoms consumers “needed to play a role by joining hands in protecting telecoms infrastructure such as base transceiver stations (BTS) and fibre optic cables located in their vicinities.”
The telecoms regulator also says it is working with other stakeholders towards passing into law of a bill on Critical National Infrastructure that will classify telecoms as assets that will be protected nationwide.
Mrs Amina Shehu, Director Zonal Operations, NCC, told attendees at a sensitisation programme in Okene, Kogi States that all stakeholders must join hands to protect telecoms infrastructure.
The telecoms regulator says it wants all stakeholders, including traditional rulers, and individuals to collectively protect telecoms infrastructure in their communities.
Mrs Shehu says Nigeria has recorded tremendous growth in its Gross Domestic Product (GDP) over the years following the liberalisation of the telecoms industry in 2001, but is worried that there are various changes facing optimum protection for telecoms infrastructure that undermine delivery of improved services to telecoms consumers by the mobile networks.
According to her, the challenges range from vandalism, theft of telecoms site equipment and harassment and intimidation of telecoms site engineers, indiscriminate shutdown of telecoms facilities by government agencies, right of way (RoW) issues, among others.
According to Shehu, “It is important to note that the spate of vandalism of telecoms infrastructure across the country has resulted in cases of poor quality of service which telecoms consumers complain about.”
She added that it was on the basis of these realities, that NCC has organised the workshop to educate consumers on the imperative of protecting telecoms infrastructure, which has become the backbone for the entire economy adding that, “we need to collectively protect telecoms infrastructure in our communities to prevent decline in quality of service on the networks of our service providers.”
Speaking in the same vein, an official in the Technical Standards and Network Integrity (TSNI) Directorate, NCC, Mr. Musa Daibu, said the Commission and other stakeholders were pushing for the passing into law of a bill on Critical National Infrastructure, which, if passed into law, will help to further improve telecoms infrastructure protection, as it will classify telecoms infrastructure as national assets.